Government · Immigration · Investment · Tax · Health · Emergencies
Official Mauritius Contacts – Government, Visa, Embassy & Essential Services
A practical directory for residents, expatriates, investors, entrepreneurs and visitors who need reliable access to official Mauritian authorities, public services and emergency contacts.
Whether you are planning a holiday, relocating to Mauritius, purchasing property, starting a company or arranging a long-term stay, it is important to distinguish official information from promotional claims and informal advice.
This guide brings together the principal public authorities and official online resources commonly needed by international visitors, residents, retirees, professionals, entrepreneurs and investors.
It is designed as a navigation and preparation resource. It does not replace an authority’s own current instructions, professional legal advice, regulated tax advice or emergency assistance.
- Check that the website domain is authentic.
- Confirm the responsible authority.
- Verify forms and document lists.
- Record submission references.
- Keep copies of correspondence.
- Recheck information before appointments.
- Use emergency numbers only for genuine emergencies.
Government of Mauritius
The Government of Mauritius portal is the central starting point for ministries, departments, public bodies, administrative services, legislation and official contact information.
It is especially useful when you know the subject of your request but are uncertain which department is responsible. The portal can help locate the relevant ministry, public agency or specialised authority.
Government of Mauritius
Use the central portal to find ministries, departments, public services, government information and contact directories.
Open the Government of Mauritius portal
Best used for: finding the correct public authority before making an enquiry or submitting documents.
Passport, Immigration, Visas and Permission to Stay
The Passport and Immigration Office is the main official authority for immigration services, border control, visas and related permission to enter or remain in Mauritius.
International travellers should consult the authority before relying on information about visa exemptions, permitted length of stay, extensions or supporting documents.
Passport and Immigration Office
Address:
Sterling House
9–11 Lislet Geoffroy Street
Port Louis, Mauritius
Main telephone:
+230 260 2073
General email:
piomain@govmu.org
Typical immigration subjects
- Entry and border requirements
- Visa information
- Extension of authorised stay
- Passport-related services
- Student visa questions
- Immigration status enquiries
- Arrival and departure requirements
- Official immigration forms
Holiday or short visit
Check passport validity, entry conditions, return or onward travel requirements and authorised stay.
Employment or self-employment
Do not assume that permission to visit permits paid work or business activity.
Long-term residence
Confirm the appropriate permit category before making irreversible relocation decisions.
For broader preparation, continue with Living in Mauritius – The Ultimate Guide .
Economic Development Board: Investment, Work and Residence
The Economic Development Board Mauritius is a key official point of contact for international investors, entrepreneurs, professionals and qualifying applicants exploring business, investment and residence pathways.
Economic Development Board Mauritius
Head office:
7 Exchange Square, Wall Street
Ebène Cybercity 72201
Mauritius
Telephone:
+230 203 3800
When the EDB may be relevant
- Establishing a business
- Investment project preparation
- Occupation Permit information
- Investor residence pathways
- Professional and self-employed routes
- Retirement-related residence information
- Business licensing guidance
- Approved investment sectors
Related Mauritius1331 guides: Mauritius for Entrepreneurs and Families , Business and Real Estate in Mauritius and Retire in Mauritius .
Company and Business Registration
Company incorporation and formal business registration are separate from immigration approval. Establishing a company does not by itself grant the founder a right to reside or work in Mauritius.
Corporate and Business Registration Department
The CBRD administers company and business registration matters and maintains official corporate records.
Office:
One Cathedral Square Building
16 Jules Koenig Street
Port Louis, Mauritius
Common registration subjects
- Company incorporation
- Business registration
- Company name availability
- Corporate filings
- Registered office information
- Director and shareholder records
- Business registration numbers
- Statutory company documents
Describe what the company will sell, where customers are located and how the activity will operate.
Consider ownership, liability, tax, governance and future investment requirements.
Some sectors require approval beyond ordinary company registration.
Confirm immigration eligibility independently from corporate formation.
Mauritius Revenue Authority: Taxes and Customs
The Mauritius Revenue Authority administers national taxes, customs and related revenue services. Individuals and businesses should use the MRA’s own guidance and e-services for current filing procedures, deadlines, registrations and official forms.
Mauritius Revenue Authority
Tax Administration:
Ehram Court
Corner Sir Virgil Naz and Mgr Gonin Streets
Port Louis, Mauritius
Telephone:
+230 207 6000
Email:
headoffice@mra.mu
MRA services commonly required
- Individual income tax
- Corporate income tax
- Tax Account Number applications
- VAT registration and returns
- Employer obligations
- Customs and import procedures
- Online filing
- Official tax forms and guidance
The MRA also provides an official online services area for filing and administrative processes: MRA e-Services .
For strategic context, read Tax Optimisation and Offshore Mauritius .
Property, Approved Schemes and Investment Due Diligence
Foreign nationals can acquire property in Mauritius only within the legal framework applicable to the particular property and buyer. Eligibility, approvals and residence consequences must be verified for the individual transaction.
Confirm buyer eligibility
Establish whether a non-citizen is legally permitted to acquire the specific property.
Confirm the approved framework
Do not rely only on estate-agent descriptions of an investment or residence scheme.
Use independent legal advice
The buyer’s lawyer should verify title, contracts, approvals, restrictions and completion conditions.
Check residence separately
A property purchase does not always create an automatic or permanent right of residence.
Calculate full ownership costs
Include taxes, legal costs, management, insurance, maintenance and community charges.
Verify payment instructions
Confirm bank details through an independently verified channel before transferring funds.
Continue with Buying Property in Mauritius as a Foreigner and Business and Real Estate in Mauritius .
Healthcare and Medical Services
Mauritius has a public healthcare system as well as private clinics and medical providers. The correct point of contact depends on whether the issue concerns an emergency, public health, hospital services, routine treatment or insurance.
Ministry of Health and Wellness
Head office:
Level 4, Nexsky Building
Ebène, Mauritius
Telephone:
+230 490 4200
Before relocating
- Identify nearby public and private facilities.
- Review international insurance coverage.
- Check prescription availability.
- Bring relevant medical documentation.
- Plan continuity of specialist treatment.
- Understand emergency transport arrangements.
- Verify exclusions and waiting periods.
For further planning, read Healthcare in Mauritius .
Emergency Numbers in Mauritius
Save the principal emergency numbers before travelling or moving to Mauritius. In an emergency, state the nature of the incident, the exact location, the number of people affected and a reachable telephone number.
| Service | Contact | Appropriate use |
|---|---|---|
| Police emergency | 999 / 112 | Immediate danger, serious crime, accident or urgent police assistance. |
| Emergency medical service | 114 | Serious illness, injury or urgent medical emergency. |
| Fire and Rescue | 115 | Fire, rescue emergency or immediate risk to life and property. |
| Police Information | +230 468 0034 | Police information and operational assistance where directed. |
| Police Operations Room | +230 468 0035 | Operational police contact published by the Mauritius Police Force. |
| Anonymous police hotline | 148 | Anonymous information to the police where appropriate. |
Mauritius Police Force
The Mauritius Police Force publishes emergency contacts, specialised services, police-station information and guidance for various administrative procedures.
Mauritius Police Force
Police exchange:
+230 208 1212
Examples of police services
- Emergency response
- Local police stations
- Traffic matters
- Tourism-related police assistance
- National Coast Guard
- Environmental police
- Family protection services
- Certificates of character
National Coast Guard and Marine Emergencies
The National Coast Guard is a specialised branch of the Mauritius Police Force. Marine safety questions and coastal emergencies should be directed through current official police and Coast Guard channels.
When marine assistance may be required
- Boat or vessel distress
- Missing person at sea
- Serious coastal incident
- Dangerous navigation situation
- Marine accident
- Immediate threat to life in the lagoon or ocean
Official information
Use the Mauritius Police Force portal for the current National Coast Guard description and operational contact channels.
Open National Coast Guard information
In an immediate life-threatening emergency, use the official police emergency lines.
Embassies, High Commissions and Consular Services
An embassy, high commission or consulate may assist its own nationals with emergency travel documents, consular information and certain crisis situations. It does not replace Mauritian immigration, police, courts or medical services.
Before travelling
- Record your mission’s emergency contact.
- Check current travel advice.
- Verify passport validity.
- Review entry and transit rules.
Possible consular assistance
- Lost or stolen passport guidance
- Emergency travel documents
- Contact in a serious crisis
- Lists of local service providers
What missions usually cannot do
- Cancel local law
- Guarantee release from detention
- Pay private expenses
- Provide automatic immigration approval
Tourism, Holiday Problems and Visitor Assistance
Not every holiday complaint is a police or embassy matter. The correct route depends on whether the problem concerns a crime, immediate safety, accommodation, a commercial dispute, a cancelled service or travel insurance.
| Situation | First contact | Preparation |
|---|---|---|
| Immediate threat or crime | Police emergency service | Location, description, evidence and contact number. |
| Medical emergency | Emergency medical service | Patient condition, location and known medical information. |
| Hotel or booking dispute | Provider and booking platform | Contract, confirmation, photographs and written complaint. |
| Lost passport | Police and relevant diplomatic mission | Police report, identity evidence and travel details. |
| Flight disruption | Airline and insurer | Booking reference, receipts and airline notices. |
| Serious consular crisis | Home-country diplomatic mission | Identity, location and concise description of the situation. |
Labour, Employment and Workplace Questions
Employment questions may involve several separate matters: the employment contract, labour law, payroll, social contributions, tax and the worker’s immigration status.
Employment contract
Clarify salary, duties, working time, leave, probation and termination terms.
Work permission
Confirm that the immigration category permits the intended activity.
Tax registration
Check employee and employer obligations with the Mauritius Revenue Authority.
Labour authority
Use the central government portal to identify the current ministry or department responsible.
Banking and Financial Services Regulation
Bank account opening, payment services, insurance, investment products and financial-sector licences may involve different regulated institutions and supervisory authorities.
Before contacting a bank
- Prepare certified identity documents.
- Provide proof of address.
- Explain the source of funds.
- Describe expected account activity.
- Provide tax-residence information.
- Prepare company documents where relevant.
Before transferring investment funds
- Verify the recipient’s legal identity.
- Confirm bank details independently.
- Check the contract and payment milestone.
- Retain transfer evidence.
- Question unexplained changes in account details.
- Do not rely solely on an emailed invoice.
How to Prepare an Effective Official Enquiry
Authorities can usually respond more efficiently when the request is concise, complete and directed to the correct department.
State the procedure, applicant name and reference number where one already exists.
Explain what you need without adding unrelated background.
Include planned arrival, application, expiry or appointment dates.
Use readable file names and avoid sending unnecessary sensitive information.
Number the questions so the recipient can answer each point clearly.
Save the sent message, attachments, automated receipt and reply.
Documents Commonly Requested
The exact document list depends on the procedure. The following items are common preparation categories rather than a universal application checklist.
Identity
- Passport copy
- Passport photographs
- Birth certificate
- Marriage or civil-status documents
Residence and address
- Proof of address
- Rental agreement
- Accommodation confirmation
- Utility or official correspondence
Financial evidence
- Bank statements
- Income evidence
- Investment evidence
- Source-of-funds documents
Employment or business
- Employment contract
- Business plan
- Company records
- Professional qualifications
Health and character
- Medical documentation
- Insurance confirmation
- Police clearance
- Certified declarations
Property and investment
- Reservation agreement
- Sale documentation
- Approval evidence
- Payment and financing records
How to Recognise an Official Website
Check the domain
Mauritian government services commonly use official government domains such as govmu.org.
Check the organisation
Make sure the page identifies the ministry, department or statutory body responsible.
Check the page date
Older notices may remain online after procedures have changed.
Check contact consistency
Compare contact details with the authority’s central contact page before sending documents or money.
Avoiding Scams and False Officials
- Do not transfer money solely because an email claims to come from an authority.
- Verify changed bank details by calling a known official number.
- Do not send full passport copies through unverified messaging accounts.
- Be cautious when someone promises guaranteed residence, citizenship or approval.
- Ask for the legal basis, official form and responsible authority.
- Check whether an adviser is properly qualified or regulated for the service offered.
- Keep independent records of contracts, receipts and correspondence.
- Report suspected fraud through the appropriate official channel.
Useful Mauritius1331 Guides
Relocation overview
Retirement
Entrepreneurs and families
Business and real estate
Buying property
Healthcare
Tax strategy
Choosing a region
Digital nomads
Advantages and challenges
Everyday costs
Frequently Asked Questions
Where can I find official visa information for Mauritius?
Use the Passport and Immigration Office and the Government of Mauritius portal. Check the current requirements for your nationality, purpose of travel and intended length of stay.
Which authority handles residence and work routes?
The responsible process depends on the permit and applicant category. The Passport and Immigration Office and Economic Development Board are important official starting points.
What is the police emergency number in Mauritius?
The official police emergency lines are 999 and 112. Use them for immediate danger or urgent police assistance.
What is the ambulance number in Mauritius?
The emergency medical service can be reached on 114. Provide a precise location and clear information about the patient’s condition.
What is the fire emergency number?
Call 115 for the Mauritius Fire and Rescue Service in a fire or rescue emergency.
Which authority administers taxes in Mauritius?
The Mauritius Revenue Authority administers national taxes, customs and related revenue services.
Where can I register a company in Mauritius?
Company and business registration is administered through the Corporate and Business Registration Department and its official online portal.
Can foreigners buy property in Mauritius?
Foreign nationals may acquire qualifying property within the applicable legal and approved framework. Eligibility must be checked for the specific property and buyer.
Does buying property automatically provide residence?
Not in every case. Property eligibility and residence eligibility must be verified separately under the current legal framework.
Can an embassy issue a Mauritian residence permit?
No. Mauritian immigration and residence permissions are determined by the competent Mauritian authorities. A foreign embassy primarily assists its own nationals.
How can I check whether an email is genuinely official?
Compare the sender, domain, telephone number and instructions with the authority’s official contact page. Verify payment instructions independently.
Where should I start when planning a move?
First identify the intended residence basis, income model, preferred region, healthcare requirements and budget. Then verify each legal procedure through the responsible authority.
Use Official Sources Before You Relocate, Invest or Apply
Mauritius offers attractive opportunities, but successful planning depends on matching the right official procedure with the correct personal, business or investment objective.
Final Guidance
Official contact information is most useful when it is combined with careful preparation. Identify the authority, read its current instructions, collect the correct documents and ask specific questions.
For emergency situations, use the dedicated emergency lines. For administrative matters, use the appropriate department and keep a record of submissions, reference numbers and replies.
For relocation, taxation, property or company matters, use official information alongside independent professional advice that is appropriate to your nationality, residence, income and intended activity.
Contact details, office locations, responsibilities, emergency procedures, immigration rules, permit categories, tax requirements and online services may change. Verify all information directly with the responsible authority before travelling, applying, transferring funds or making a legal, financial, medical, property or relocation decision. This page is an independent information resource and is not an official government website.